Service

Pool heat pump repairs

Pool heat pumps run under harsh conditions with water chemistry, salt chlorination and coastal air. Many refrigeration technicians will not touch pool units because they require specialized knowledge of both refrigeration circuits and titanium heat exchangers. Thermal Control diagnoses and repairs all pool heat pump faults across the Sunshine Coast.

Free quotes on new installations. Diagnostic visits are a $77 inc GST service fee plus labour at $130 inc GST per hour (one hour minimum, $207 inc GST total for the first hour).QBCC Lic 15305883 / ARC Auth AU56408

Scope of service

What's included

$77 inc GST service fee plus labour (minimum one hour at $130 inc GST, $207 inc GST total for the first hour) with full fault diagnosis
Sensor, flow switch, capacitor and fan motor replacements
Refrigerant leak detection and circuit re-gas
Titanium heat exchanger and TX valve inspection
Written repair price before any work begins
Pool heat pump repairs

Fault diagnosis

Common problems we fix

If your system is showing any of these symptoms, we can diagnose the fault under our $77 inc GST service fee plus labour (one hour minimum).

Heat pump running but water not getting warm
Error codes flashing on the digital display
Unit tripping the electrical safety switch or circuit breaker
Low water flow or E03 flow switch errors
Fan motor stopped or making loud grinding noises
Refrigerant leaks or ice forming on the evaporator coil

Why choose us

Why choose Thermal Control

Specialised Knowledge

We handle the heat pump jobs other technicians decline, with 15 years in refrigeration and pool heating.

Upfront Pricing

Free installation quotes. Diagnostic visits are a $77 inc GST service fee plus labour at $130 inc GST per hour (one hour minimum, $207 inc GST total for the first hour).

Licensed Trades

QBCC Licence 15305883 and ARC Refrigerant Authorisation AU56408 on every job.

Customer Feedback

Verified Google Reviews

Read all reviews

I can't recommend Chris from Thermal Control highly enough! Our pool heat pump stopped working, and he was absolutely fantastic. He was professional and incredibly persistent, not stopping his investigation until he got to the root of the problem.

Laura B.Pool heat pump repairs

FAQ

Questions about Pool heat pump repairs

Why is my pool heat pump running but the water is not heating?

Common causes include low refrigerant levels from a pinhole leak, a faulty water flow switch, a failed compressor capacitor, or undersized run times during cooler weather.

What does a diagnostic visit cost?

We charge a $77 inc GST service fee plus labour, billed at $130 inc GST per hour with a one hour minimum. That makes the first hour $207 inc GST, which covers the full diagnostic check on site. We then provide a clear written price before any further repair work starts.

Enquiry

Book a free quote

Leave your name and contact details below. Free quotes on new installations. Service and repair jobs are a $77 inc GST service fee plus labour at $130 inc GST per hour (one hour minimum, $207 inc GST total for the first hour).

Every enquiry gets a reply within 60 minutes during business hours.

  • Licensed and insured technicians
  • Servicing the Sunshine Coast
  • Upfront pricing, no surprises
Call nowBook a free quote